Andy Wood
Club Welfare Officer (Adults)
Contact & safeguarding
Keeping football safe.
Every child and adult should feel safe, supported and respected at Bolton Town FC. Use the official Manchester FA resources below for safeguarding guidance and routes for raising a concern.
Club welfare team
Who to speak to
Our Club Welfare Officers are available to listen, advise and help ensure concerns are handled through the correct safeguarding channels.
Laura Lunt
Club Welfare Officer (Children)
Club contact
Email Bolton Town FC
BoltonTownfootballclub@gmail.com
General enquiries and safeguarding support
For a safeguarding concern, please say whether it relates to an adult or a child so it can be directed to the appropriate Club Welfare Officer. This inbox is not monitored 24 hours a day and is not an emergency service.
Raising a concern
What should I do?
Choose the route that best matches the concern. You do not need to be certain that abuse has taken place before asking for advice or sharing a worry.
Call 999
If a child or adult is at immediate risk, contact the emergency services straight away.
Speak to Laura
Contact Laura Lunt, Club Welfare Officer (Children), through the club while the private contact form is being prepared.
Email the clubSpeak to Andy
Contact Andy Wood, Club Welfare Officer (Adults), through the club while the private contact form is being prepared.
Email the clubContact Manchester FA
Use this route if the concern involves a Welfare Officer, committee member, the club itself, or you would prefer not to contact Bolton Town.
Reporting guidanceFor children and young people
Something doesn’t feel right?
If something has happened that makes you feel worried, frightened or uncomfortable, tell an adult you trust. This could be a parent, coach, teacher or one of our Welfare Officers. You will be listened to and taken seriously.
Contact Childline
Call Childline free on 0800 1111
After you contact us
What happens next?
Every concern will be treated seriously and respectfully. The priority will always be the safety and wellbeing of the child or adult involved.
- 01
We listen
A Welfare Officer will listen, clarify the immediate concern and make an appropriate record.
- 02
We act appropriately
Information is shared only with people or organisations who need it to help protect someone. Complete confidentiality cannot be promised.
- 03
We refer when needed
A concern may be passed to Manchester FA, the police, Children’s Services or another appropriate safeguarding organisation.
Free online course
Safeguarding awareness for parents and carers
Parents and carers have an important role in making football safe and enjoyable. This free one-hour England Football Learning course explains what good safeguarding looks like, signs that may cause concern and how to report them.
OnlineFree1 hourAge 16+
View the course
Official guidance
Manchester FA safeguarding
These links open Manchester FA’s official safeguarding and welfare information in a new window.
Guidance hub
Safeguarding & welfare
Manchester FA guidance, support and safeguarding information for grassroots football.
Visit Manchester FA Raise a concernReporting concerns
Find the appropriate route to report a safeguarding concern to Manchester FA.
View reporting guidance Children & young peopleSafeguarding children
Information designed to help clubs, coaches and parents keep children safe in football.
View children’s guidanceIndependent support
Other ways to get help
You can contact these organisations directly if you do not want to speak to the club or need specialist advice.
Concerned about a child
NSPCC Helpline
Advice from child-protection specialists. Call 0808 800 5000.
Visit NSPCC Under 18Childline
Free, confidential support for children and young people. Call 0800 1111.
Visit Childline Online safetyCEOP
Report online sexual abuse, grooming or exploitation involving a child or young person.
Report to CEOP Non-emergency crimePolice 101
Call 101 or use the police online contact service when there is no immediate danger.
Contact the police